The self Serve web site isn't current, often out, inaccessable or not up to date for things like data usage etc.

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  • Updated 5 years ago
I'd just like to see better, up to date Self Serve. I love my Koodo phone and service.
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El McMullan

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Posted 5 years ago

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What do you mean? I love Koodo's self serve. I can do almost anything I need to do on there.

Do you mean the usage information? Because it's always a few hours behind and that's how it is. It can't be real-time information
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I also have problems with the site when i'm trying to change my features and other things. I always have to call in and have them do it. All in all it's not a great site. Don't get me wrong, I love koodo, i just think they need to invest some time and money on the site.
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Like Ahmed explained it, you can wait until you get your bill to check your AT/DATA/SMS usage.

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