the phone need to be registered on my koodo account for 3 months first?

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  • Updated 5 years ago
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I have a good standing koodo account for more than 3 months. If I bought an Samsung Galaxy S4, can koodo unlock it right away? Or does the phone needs to be registered on the account for 3 months first?
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kiru

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Posted 5 years ago

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Paul Deschamps, Mobile Master

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The phone must be the active phone on the account for 3 months with a good standing account for that time.
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Mayumi, Mobile Master

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Hi Kiru
Do you mean to add line? Then, yes.
If you want to upgrade, then no.
:P
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Paul Deschamps, Mobile Master

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They're a asking about getting the phone unlocked through Koodo not about upgrading or adding a line. To have Koodo unlock the phone it must be active on the account for a minimum of 3 months or anybody could buy the phone for a friend and get it unlocked from Koodo (which would keep the phone under warranty) also to use on a different provider with no intention to ever use it on Koodo and Koodo gets nothing out of it. Ppl like to do this because Koodo offers a alot of phones cheaper than other providers like the Galaxy S4 with is $75 cheaper than the average retail from other providers.
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Mayumi, Mobile Master

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Thanks Paul.
I miss understood the question. (I thought he wanted to get a new phone). :P
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kiru

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Thanks for the info. So I am clear, the phone must be the primary active device on the account for 3 months before koodo will be able to unlock it, is this the correct assumption?
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Yannick

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Hi Kiru, indeed! Enjoy this great phone :)

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Erwin

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Why would you switch to another provider, Koodo offers the best plans and the most competitive plans (except the $75 Canada wide data plan) in the market right now.
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Paul Deschamps, Mobile Master

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They're not switching, not saying they are but chances are that they were planning on buying the phone from Koodo for a friend or family member that's on a different provider (because it's much cheaper from Koodo) which the phone would need to be unlocked for.
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kiru

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Thanks for the replies. I am not looking to move away from koodo as I am very happy with the service and pricing I get. I currently have an unlocked iPhone 5 (bought from the Apple store) and I do a lot of travelling as my work needs me to. I just want to be able to use the phone overseas with another carrier for when I am there. I will probably still get the S4 but just travel with my iPhone till my 3 months are up and then sell the iPhone. I am unsure where all these comments are coming from about switching providers as I just asked a policy question. I believe the only requirement stated was that I needed a good standing account with Koodo for more than three months, but it didn't say the phone I buy outright from koodo had to be the primary phone on the account for 3 months before Koodo can unlock it. It if does say that somewhere then I apologize as I probably missed it.
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Paul Deschamps, Mobile Master

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No need to apologize Kiru, I think your plan to get the S4 but use your iPhone for overseas for the first 3 months is a great idea. Enjoy the S4 when you get it, it is a very impressive device. Have a great day.
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kiru

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what if I switch between the the iphone and S4 during the first 3 months, can I still get it unlocked through koodo after 3 months? (I know the micro vs nano sim issue, but I can get a adaptor for that)

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