The name needed to be corrected

  • 1
  • Question
  • Updated 5 years ago
  • Answered

This is my second time to require koodo correct my name on the file. last time the representative only corrected my name shown on Koodo web, not correcting the name on the file, so until now the email you sent to me still shows the wrong name. Could you please solve this problem for me again, my name is Mengyang Zhang, single Y in my first name, not double shown on your file.

Photo of Mengyang Zhang

Mengyang Zhang

  • 70 Points

Posted 5 years ago

  • 1
Photo of Ahmad


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Hey Mengyang,

You need to go into a Koodo kiosk with proper ID (Drivers license, passport, etc) and they can help you fix the problem.