The Koodo App does not work to see usage or billing details 70% of time? Annoying!

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  • Updated 4 years ago
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Everytime I tap Koodo app on my iPhone 5 it takes ne to the page where I can tap usage and Billing info, manage add on etc.. However I can not do anything after that.. Everytime I tap Usage or Billing ut is always come up as an error message..I am not connected to wifi and am sure Am on LTE or 3G everytime this happens...
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Ali Liyak

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Posted 4 years ago

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John Lee

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If this error message appears, try logging out and relogging back in. I used have this error too and I realized after I did that, the problem was solved. This is a common problem on the iOS I believe. For me, this error does not occur often anymore but I'm not sure about others.

Nevertheless, logging in and out should fix it.
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Andy Yue

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reinstall it!!!

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