The best customer service I've ever received

  • 1
  • Praise
  • Updated 5 years ago
In your customer retention dept. you have a wonderful gentleman named "Attila" (ext. 1952852). When I was considering moving my 4 accounts to a competitor he took the time to explain where I was confused with the koodo packages, where I should be, and made it affordable to upgrade the whole family keeping me here for another 4+ years as faithful koodo customer that refers many new accounts. Attila also informed me of a referral program available I wasn't aware of.

The level of customer service and professionalism I received from Attila truly amazed me, and to find a company that appreciates loyal customers is a rarity in today's market environment, so I thank Koodo as well.

With front line support offered by Attila and others in the Koodo family, why would anyone look elsewhere....this was my lesson today...thank you.

regards
Craig Reid
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Craig Reid

  • 70 Points

Posted 5 years ago

  • 1
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Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
What lovely praise :) Attila can be proud!

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