the summer

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Hi Kodo, My wife and I both have plans with you (Canada wide calling) and are planning on being in Switzerland, Norway and Iceland in June and July. We want to be able to text each other, text our kids in Canada and possible use the phones to access train schedules, maps etc. Can we use Whats App without incurring roaming charges? What suggestions do you have to have the above functionality with minimum cost? Many thanks for some info. jay and bev thibert
Photo of Jay Thibert

Jay Thibert

  • 70 Points

Posted 3 years ago

  • 1
Photo of Mathieu

Mathieu, Mobile Master

  • 60,828 Points 50k badge 2x thumb
Hi Jay,

One of the easiest things you can do that will incur the minimal cost is to unlock your phones and get a prepaid SIM over where you are and use that while you are in the other countries. This way you are not paying the huge roaming fees that would be associated with that.

Using Whats App will charge you data, which will be a lot more than what you would be charged than a roaming text message.

You should look at what you are wanting to do, where you are going to be and see if using available wi-fi networks in your hotels, local coffee shops, or at the train station can suit your needs. If you just want to check-in with your kids while in the foreign countries, get skype and use that when you get to you hotel room. 

On the Koodo side, you may want to switch to a seasonal hold on your accounts. It is 15$ per month per phone and basically just keeps your phone active and does not include any airtime at all. Doing this will make you loose any grandfathered plan you may have, so if you have a really good deal or something then you may want to just keep your accounts going like usual.

Let me know if you have any other questions about anything I mentionned.

This conversation is no longer open for comments or replies.