The :;()$& site will not take my new address and Koodo will bill me $10 to do it, what BS!!!!

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  • Question
  • Updated 2 years ago
  • Answered
Really not happy with the address change tool not working!!!!
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Marcus Sherburne

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  • Frustrated, really mad....

Posted 2 years ago

  • 1
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Dennis, Mobile Master

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If it is not working on self serve then it wont cost anything to call Koodo.  just let them know it doesnt work on self serve
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Goran, Mobile Master

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You can try the canada post format to see if that will work bu sometime it doesn't seem to work for some addresses still. See dennis's answer for past that.
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Bernard, Official Rep

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@ Marcus I see that you were able change your billing address after all. Your new one is not complicated at all. What was giving you trouble?