The little circles in the top left corner are empty - my phone only works sometimes. What's going on Koodo?

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  • Updated 2 years ago
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Anne Walker

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Posted 2 years ago

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Paul Deschamps, Mobile Master

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Those little circles are your reception the more there are the better reception you have, when they're gone you have no reception / connection to cell towers.

Are you a new customer?

Has your phone worked in the past?

What ozone do you have exactly (model of iPhone)?

Where are you located, what city /town, province?
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David, Mobile Master

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Have you shut down and restarted your phone?  Seems you are connected to the network (3G is showing), but the signal strength is low. Total absence of signal results in a "No Service" indicator instead of the circles.

What happens if you move to other locations in or just outside your house?
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Ivan, Mobile Master

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