The Koodo Self Serve App for Android does not accept payment

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  • Question
  • Updated 2 years ago
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Brendon Restall

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Posted 2 years ago

  • 1
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Chad Burr, Mobile Master

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You can pay from the online site too. The mobile version of the site works fine.
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Brendon Restall

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Is there a technical support site to submit such issues with the mobile application?
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Bernard, Official Rep

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There is no technical issue right now Brendon.
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Bernard, Official Rep

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Chad is right, although I just made a payment on my S5 using the app without any problem. So the app works. What error message did you get?
(Edited)
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Paul Deschamps, Mobile Master

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Make sure the car your using is the same name that's on the account.
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Mathieu, Mobile Master

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Also ensure that the billing address of your credit card matches the address on your Koodo account. 

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