The issue with the update and its details

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I can't login into the Koodo app or Koodo website. It is saying Koodo website is updating till November and I am not sure is it a typeo or it will be done by November 2015 which is impossibly too long. And because of the update, I can't change my phone number for free of charge and I want to know is there any other way for customers? Thanks.
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Andy Lee

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Posted 3 years ago

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BobTheElectrician

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System updates often done on weekends. Betcha they just forgot to change the due date on the welcome screen. Several others have reported the same, opening a number of duplicate threads.

Would be surprised if it's not up and running by Sunday night/Monday morning.

If you search the other threads, you will see that *611 works for some functions.
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Andy Lee

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Thx for the answers. I tried to search the thread before I post it but somehow did not work. When I was posting a thread, it delivers me to find other threads but there wasn't any. However, I found it just now (lol) which isn't in the place they delivered me.

Anyways, thank you for your answer and it helped me a lot. :P

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