The contents of the final bill

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I had to cancel my Koodo and I will be not able to receive final bill
somebody who I know will receive it , so I want to ask what does final bill include?
does it look like E-bill that includes the details like numbers and people's contact ?
thank you
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Eman Alshehri

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Posted 3 years ago

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BobTheElectrician

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Assuming you are on monthly, looks exactly like your previous bills, except includes the payout on Tab (if any). It will happen not immediately, but at your normal billing date.

If you are still on email billing, there is nothing to worry about. Otherwise, see if you can still arrange paperless billing to your email account, then you won't have to chase after it at some alternate mailing address.
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Eman Alshehri

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I have not had a paper bill before
I used to get by phone and check it online and and includes all the numbers that I called them and all details about that ? is it the same thing with the paper bills?
Also I told the customer services that I want to get it by email but they told me the final bill will be sent by the post office
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BobTheElectrician

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If you are on monthly, the bill will show up in your self serve at the usual time, about 3 days after your billing date, and you should get an email notification. They may well send you a paper bill to satisfy some provincial consumer protection legislation.
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Mayumi, Mobile Master

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Your final bill should contain detailed information.
But if not, you can still access to your self serve and you can check your ebill.
Your self serve is available for you for a few month after you canceled your account
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Eman Alshehri

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I hope not
I do not want it to include information like people numbers or something like that
thanks
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Mayumi, Mobile Master

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Oh, I think I know what you mean.
If you don't want your friend receive it(and see it), maybe you can use " Forward your mail' service through Canada post. They can send all the mails to your new address.(I don't know their restriction)
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Eman Alshehri

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exactly this what i meant
i am leaving so, i do not have any other address
i told them that i do not need it as a paper but they told my: they have to send the final bill with cancellation
so i just wanted to know what kind of details it will include
thanks Mayumi

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