I'd like to give Praise to Genevive at the Carrefour de'l Est in Sherbrooke, QC for putting up with us yesterday while we checked out all the options for my wifes new phone. She went even beyond what I expected when since there was no demo unit of the SGS II X available she was able to get a new one operational for us to check out. We made our decision based on that. She was really helpful and knowledgeable but most of all patient. Thanks!