thanking representatives

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  • Updated 4 years ago
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how do I thank a koodo representative that helped me when buying my phone?
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Rebecca

  • 72 Points

Posted 4 years ago

  • 1
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Sophia, Mobile Master

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You can post here, Rebecca (there is a section for "praise"), or you could send Koodo an email mentioning their name. You could even consider going in the store and give a card and a tiny something (who doesn't like flowers or chocolate) :)

It's so nice to hear you had a good experience!!
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Robert, Mobile Master

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Jonathan I, Mobile Master

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I never get any praise :(
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Sophia, Mobile Master

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I know... the phrase "thank you" is disappearing from the English language. That is why it is so refreshing and delightful to see some gratitude for a change :)
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Curtules

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We love to get your thanks here at Koodo. (Sometimes the way a starving man wants a pizza, but I'll not get into that.)

Posting praise on the community is great, as Sophia suggested, and if you're thanking a rep from the phone you can give him/her a good score and feedback in when responding to that survey text. VERY IMPORTANT: When filling out the survey 5 = Excellent 1= Poor, I can't stress this enough. Just because the rep is #1 don't go giving him/her a 1.

You can also email Koodo from here or call at *611 from you cell or 1-866-995-6636 and pick option 5 to speak to someone and explain that you want to thank a rep. We have an internal system for passing on customer praise.

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