Thank you for the good service

  • 1
  • Praise
  • Updated 4 years ago
Had an issue with my txting. called and talked to Marco at technical support; who did his best to help me but could not resolve my issue, he reported my issue to engineering and promised to personally call me back next day. In less than 2 hours; I received a phone call from Michael who was able to completely fix the problem. They both were very professional, knowledgeable and committed to satisfy the customers. I was surprised by the promptness and quality of service. Thank you Marco and Michael.
Photo of Shaimaa Ali

Shaimaa Ali

  • 70 Points

Posted 4 years ago

  • 1
Photo of Chris Petersens

Chris Petersens

  • 47,266 Points 20k badge 2x thumb
That's awesome! It explains why they keep winning the best phone company title year after year! I hope kood sees this and pass your compliments to the actual people.
Photo of John Lee

John Lee

  • 36,724 Points 20k badge 2x thumb
Awesome to hear that you had a great experience ^_^
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,584 Points 100k badge 2x thumb
It's always great to hear one of the many great experiences in a forum full of complainers thanks for posting this :-)

This conversation is no longer open for comments or replies.