Thank you, I hope you can help me.

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Hello,

I recently bought an iPhone 5c from Koodo and the lady who helped me set up my phone bill also let me choose my own pin code as well. I just tried to set up a self serve account, I registered successfully but I can't confirm it and log into it. Should I be waiting for my first bill in order to do this?
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Nadia Caleanu

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Posted 3 years ago

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Timo Tuokkola, Mobile Master

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No. You should be able to sign into self serve immediately once your account is created. Call customer service. They'll help get your profile setup correctly.
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Dennis, Mobile Master

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*611 on your koodo cell. It's a free call

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