Texts delayed/out of order

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My bf just got a text I sent at 3:15, but we've been texting all evening. Other texts are sending out of order. I often get a text he sent me about 12 hours later, but timestamp says 1 hour later. I reboot daily. Running Android 5.01 on Nexus 5.
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Raeanne Roy

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Posted 3 years ago

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Raeanne Roy

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And it's happened with other people, not just him.
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BobTheElectrician

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Try going to SMS app settings and delete cache, if available.

You may well lose all the current messages on the phone.
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Daniel, Employee

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Hello Raeanne, 

In order to make sure your texts are received in the right order, I suggest you verify the phone’s “time” is set to automatic. Here’s how: Settings > System > Date & Time > Automatic Time Zone should be checked.  If ever it’s not helping, give us a call dialing 1-866-995-6636 from another phone and choose option 6 so a technician can troubleshoot with you. They can also verify the delay issue. Keep us informed on what happens:)

If you see a good answer, give it a star. 
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Raeanne Roy

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I deleted the cache. I checked the Automatic Time Zone box as it was unchecked. Hopefully it helps. It seems to me that it's fine when I'm not at home. I wonder if sometimes Hangouts sends via wifi or something? I couldn't find anything in the settings that might suggest that. It's just a weird theory I have. I'm using hangouts, but it's always SMS I'm using.
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David Carter

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I had the exact same issue with a security text the bank was sending.  Went to bed and got up and the text was there.. time stamped the previous evening. 

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