Texting not working on prepaid plan

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  • Updated 5 years ago
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Hello,

My texting seemed to be doing fine until today, I have 2 more weeks left on the 30 day 15$ prepaid plan.

I can't seem to dial *611, not sure if that function is enabled on prepaids.

Any help will be greatly appreciated as i have no means of communication right now.

TIA
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Saman Sh

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  • confused

Posted 5 years ago

  • 1
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Ashley

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Hey Saman, our prepaid services are down right now and we're working hard to find a fix. This is our top prority and we're doing everything we can to get things up and running again.
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Aaron MacIntyre

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Pre paid service is down at the moment. They are working on it, but don't have a specific time for when service will be restored.
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Ashley

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Good news Saman! Services have been restored! Thank you for being so patient through everything.

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