texting billing

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  • Question
  • Updated 4 years ago
  • Answered
Do you not text to the phones anymore with the latest billing amounts
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Julie Darling

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Posted 4 years ago

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Daniel Kim, Mobile Master

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If you're talking about your e-bill, they still send you a notification when the e-bill is ready. Make sure you have the box checked for a text notification in your e-bill. http://community.koodomobile.com/kood...
E-bills usually generate a bit late so don't worry. If it takes really long, you could call koodo 611 from your phone.
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To answer your question Julie, no you don't actually get the amount of the bill in the notification. It just says that its ready and viewable on self-serve.
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Jonathan I, Mobile Master

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It's probably the Telus ambassador plan. Most Telus/Koodo call centre agents and store sales reps get it. I don't know what the details are but you know that employees get awesome perks...
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Jorden, Mobile Master

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Oh I know, I'm just scared it's something like unlimited calls/texts/10gigs of sharable data or something ridiculous.
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Timo Tuokkola, Mobile Master

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Only 1 GB of data.
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Ernie Mosby

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can I exchange for another phone
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Daniel Kim, Mobile Master

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Sure Ernie, just pay off your negative tab and you can use your tab once again to purchase your new phone :)

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