texting Problem... help

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  • Updated 3 years ago
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  • (Edited)
I got the standard plan of unlimited texting and 100 minutes of calling with my samsung galaxy s4 and i can send messages but the recipiant dose not receive the message and when some one else texts me i dont receicve it. What do I do?
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Ln

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Posted 3 years ago

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Timo Tuokkola, Mobile Master

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How many digits are you using? Koodo requires you to use the full 10-digit number when sending text messages.
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Ln

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what are digits? my number is exactly 10 numbers, and all the people that are trying to send and receive the messages all have numbers with 10 digits too
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Spence

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Have you ever been able to send and receive txt with this phone and plan?
is this a new problem?
Have you tried turning your phone off and back on again?
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Ln

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its ok I called costomer service and I found the problem. I need tio change the sim card to be able to finally change the plan back because it was stuck in another plan...
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Spence

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Happy to hear issue is resolved :)

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