Texting

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  • Updated 3 years ago
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I have a fairly new Samsung phone through Koodo and I was on vacation for the past two weeks and the phone was at home.  Now, I cannot text anyone.  How can I fix that?

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Sheila Stoddart

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Posted 3 years ago

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Mitchell Palmater

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Few things you can try.
Take the battery and the sim card out.
Then reassemble the phone and turn it back on. (this fixes 95% of problems)

If thats no good, call into koodo and see if you may have suspended your service while on vacation.

If they say your account looks fine, then I would look at doing a factory reset of the device.

Keep us posted !
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Sheila Stoddart

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Somehow, during my going through all the options on the phone I got an opportunity to update.  That did the trick.  Working fine now.

Thanks

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