Texting from UK with Vodafone I have paid for a package & it's not working

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  • Updated 2 years ago
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I have moto x play int. Texting not working
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Julian Ripley

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  • pissed

Posted 2 years ago

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Chadwick, Mobile Master

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you need the free international add on first before anything else will work .If you dont see it in self serve, you will need to call in .
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Bernard, Official Rep

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You have everything on your account you need Julian. Even the international add-on so calling won't resolve that. Are you getting any coverage?
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Julian Ripley

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No, I have spent much time & effort and have no luck being able to send any text from my phone. I am trying to message other family also with Canadian phones
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Bernard, Official Rep

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No coverage? Are you sure you phone settings haven't been changed on your cell? If you get no bars for any network that is often the reason for it. Now, remember that in wi-fi you could also use your phone to email back home. 
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Julian Ripley

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I have bars from Vodafone showing but every text fails to go. We can send emails but need mobile use as we out of wi-fi often
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Bernard, Official Rep

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We see multiple text messages sent in the last couple of days. 25 so far as a matter of fact. Most to the same number ending with 67. Is the recipients account working? Messages are being sent but may not be delivered if the other party's account, phone has some issues.

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