Texting and Prepaid Account

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Hi. I just set up a prepaid account, went through the online setup and clicked on the email verification link. All good. Restarted my phone and - no texting. The customer agent told me that feature would be instantly available. I've tested it to 3 different accounts and none have received the test text. What do I need to look at to get texting working? Thanks
Photo of Rick Aylward

Rick Aylward

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Goran

Goran, Mobile Master

  • 97,688 Points 50k badge 2x thumb
Try restarting your phone again. If that doesn't work pop the sim card out and back in after a minute. Can you make calls wiuthout issue?
Photo of Rick Aylward

Rick Aylward

  • 80 Points 75 badge 2x thumb
Thanks - pulling and resetting the SIM card appears to have done it. Restarting the phone alone did not. Thanks for the quick response...

This conversation is no longer open for comments or replies.