Text messages going to old phone

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I just changed service providers to koodo from bell via a number port to my new samsung which is working fine call/text/data.. My old iphone from bell is still receiving text messages intermittently. (These messages do not go to the samsung )I've noticed the text that go to the old phone are sent from iPhones. I activated my samsung koodo phone about 5 days ago. Keeping the old iphone off is not an option ;) Help?!
Photo of Kasie Bradford

Kasie Bradford

  • 160 Points 100 badge 2x thumb
  • annoyed

Posted 5 years ago

  • 1
Photo of Zaphod Beeblebrox

Zaphod Beeblebrox

  • 50,808 Points 50k badge 2x thumb
Those sound like imessages. Are the speech bubbles blue or green?
Photo of Kasie Bradford

Kasie Bradford

  • 160 Points 100 badge 2x thumb
They are blue sir
Photo of Zaphod Beeblebrox

Zaphod Beeblebrox

  • 50,808 Points 50k badge 2x thumb
If you don’t have access to your iPhone

Step 1
Go to supportprofile.apple.com/MySupportProfile.do.

Step 2
Log in with your Apple ID and password.

Step 3
Select the product you need to de-register (your iPhone, for example).

Step 4
Click ‘Unregister’.

Step 5
You’ll see the message ‘Are you sure you want to unregister and delete this product?’ – Click ‘Unregister’ again.

NOTE: if you’ve got any other iMessage-capable devices registered to the same Apple ID that you no longer have access to, unregister these now.

Taken from another site. I looked at apple's help forum and they support this method.

I also noticed I spelled "speech" with an A in it. Fixed that up lol
Photo of Kasie Bradford

Kasie Bradford

  • 160 Points 100 badge 2x thumb
I have turned off iMessage & will post when I know if these steps worked, thank you :)
Photo of Kasie Bradford

Kasie Bradford

  • 160 Points 100 badge 2x thumb
Ps: I plan on keeping the iphone because the apps are way better then samsung..
Photo of Myke

Myke

  • 45,090 Points 20k badge 2x thumb
I would beg to differ about the the apps being better on iPhone. I have used both and very much prefer the amount free apps that Android offers over Apple.
Photo of Kasie Bradford

Kasie Bradford

  • 160 Points 100 badge 2x thumb
To each their own I suppose
Photo of Jorden

Jorden, Mobile Master

  • 33,404 Points 20k badge 2x thumb
(All costs aside) In my (limited) experience I've found the same app on both platforms tends to run more smoothly on Apple devices, but can see the price point and larger screens making a more enjoyable experience for others.
Photo of Kasie Bradford

Kasie Bradford

  • 160 Points 100 badge 2x thumb
I followed those steps & successfully unregistered my iphone. Now I just have to wait for a text & see.. Thank you & I'll reply if I'm still having the same problem :) cheers
Photo of Zaphod Beeblebrox

Zaphod Beeblebrox

  • 50,808 Points 50k badge 2x thumb
Even if you don't have the problem anymore, post the results anyway. I'd like to know if it worked :)
Photo of Kasie Bradford

Kasie Bradford

  • 160 Points 100 badge 2x thumb
Will do :)
Photo of Kasie Bradford

Kasie Bradford

  • 160 Points 100 badge 2x thumb
The problem is fixed! No longer receiving text on the iphone.. Thank you thank you
Photo of Zaphod Beeblebrox

Zaphod Beeblebrox

  • 50,808 Points 50k badge 2x thumb
Excellent news. Thanks for the update!
Photo of Yannick

Yannick

  • 44,018 Points 20k badge 2x thumb
Great job Tyler :)
Photo of Zaphod Beeblebrox

Zaphod Beeblebrox

  • 50,808 Points 50k badge 2x thumb
Thanks, Yannick! :)

This conversation is no longer open for comments or replies.