text to start 10all 4th Oct. text back said it started and end Oct 8th. How do I get this to what I want?

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I sent a text to start 10all on the 4th of Oct and I received a text back saying it started and with end Oct 8th. How do I get this changed to what I want?
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Jim Flowers

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Posted 3 years ago

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Daniel Kim, Mobile Master

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Hi Jim, call koodo, *611 from your koodo phone and have them adjust it for you. :) https://community.koodomobile.com/koodo/topics/we-added-the-us-10all-to-our-phone-last-night-for-10-... 
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Bernard, Official Rep

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Jim, for future reference the add-ons kick in the day you add them. At this point you can add them to start at a later date. 

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