Text notification option needs to be available for minute usage warning.

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  • Idea
  • Updated 9 months ago
Koodo really needs to implement a texting options to notify you when you reach 50% and 90% of your minute usage. With Koodo being Canada wide after 5 pm and on weekends, many of us are more than capable of keeping under our minute usage limit if we're just NOTIFIED to give us a heads up, otherwise, it's easy to lose track of when a friend calls in unexpectedly outside of evening and weekend hours. Dialling in or checking online just isn't convenient enough. If the text notification option is available for data usage, it doesn't make any sense at all for it not to be available to notify customers of minute usage as well. On top of that, continuously charging overtime minutes under a ridiculously high local airtime rate with no maximum cap? What even is the point then of sticking with Koodo? Really disappointed with Koodo.
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Posted 1 year ago

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Ivan, Mobile Master

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I agree. If minutes aren't unlimited, an SMS notification would be nice.
Ellen sums it up perfectly. Koodo, are you going to do something about this?
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Goran, Mobile Master

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No. Reps have stated multiple times that they will not. It's most unfortunate.
Hmmmm..... Thanks, Goran!