Text messages wont send on and off

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  • Updated 1 year ago
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I have a brand new LG G5 and text messages wont send certain times. At least a couple times a day someone wont get a text from me. The phone has been restarted and the signal strength fluctuates between 2-3 bars. Are they not sending just because of the signal or is there another problem.
Thanks!
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Allan, Mobile Master

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Posted 1 year ago

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David, Mobile Master

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Are they not sending, or are they not being received? Two different issues!
SMS is a 'store & forward' system, where the message you send is stored on Koodo's servers until delivered to the recipient. If for some reason, the message can't be delivered, the server re-tries at intervals of increasing time until finally it stops trying to send after a few days.
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Robert, Mobile Master

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What was the phone you had before?
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Allan, Mobile Master

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So what you are saying is that sending a message should never be an issue really? If so why would someone not be receiving only my messages?
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Chad Burr, Mobile Master

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Did you have an iPhone before?
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Allan, Mobile Master

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No, a Samsung Galaxy S3
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Allan, Mobile Master

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I've figured out that it is my friends phone that isn't receiving messages and not the other way around. Do any of you know why her phone wouldn't be receiving messages from people?
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David, Mobile Master

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The possibilities are too numerous to discuss without her being involved in the conversation. Possibly she should check with her carrier's web forum, as you have done.

The simplest answer is that she has blocked incoming SMS somehow.