Text+messages+updated+on+one+phone+but+not+the+other+on+the+same+account

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  • Updated 2 years ago
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Samsung S4
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Sandra

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Posted 2 years ago

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Chad Burr, Mobile Master

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Not sure I totally understand but text messages sent to one number typically only show up on the device they were sent to.
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Paul Deschamps, Mobile Master

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You can't have two phones on the same line if that's what you mean. Can you explain further as to what you mean, I'm not quite understanding?
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Sandra

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I own the account . I have anot her phone with another number in my name. Therefore when I go to self serve under phone number two I can view usage click message details see a phone number but not the message which is fine. Usually I can see phone one for example has 200 messages phone two has 300. Today phone 1 is updated but not phone 2.
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Chad Burr, Mobile Master

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Is it possible that the other phone simply hasn't received any additional texts?
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Sandra

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I had already texted my son.
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Chad Burr, Mobile Master

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Texts between phones on the same account aren't chargeable. I'm not sure the system even tracks that they were sent. Also do you and your son have iPhones? Texts sent via iMessage also don't show up in the counter. Edit I see you said Android.

What app are you using for texting? Did he get the text you sent?
(Edited)
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Sandra

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I own the account. I have another phone with another phone number in my name. Therefore when I look to pay the bill I can see phone one made for example 200 texts and I can also see the the second phone made 300. Today only my phone number shows updated but the second phone doesn't in the self serve.
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Dennis, Mobile Master

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Ok.  What is your objective?  

All plans with Koodo come with unlimited texting while in Canada?
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Sandra

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To see the numbers that are keeping in contact with the second number.
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Chad Burr, Mobile Master

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That information may not be instantly available I'd try looking again in the morning
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Dennis, Mobile Master

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Is this other line a new phone liine by chance?

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