Koodo charged to transfer a file through USB

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  • Updated 3 years ago
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Koodo charged me for 1.2 GIG of data to transfer a file through Windows Explorer from my Galaxy 3 phone to my PC through a USB cable. They told me I should have disabled "Mobile Data" first. Does that make sense?
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Robert Singerling

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Posted 3 years ago

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Chad Burr, Mobile Master

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There's a possibility your pc used your phone as a modem for the time that it was connected so yeah
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Taylor Upshaw

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This is likely exactly what happened. Unfortunately when this happens it counts towards data usage.
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Robert Singerling

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I dug a little deeper and found that Yahoo did a sync on Nov 7 and used Background 1.74 GB. Why would it do that?
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Spence

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Where are you seeing the Data usage info. In the Koodo app or in your phone under usage?
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Robert Singerling

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In the phone under usage
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Raza

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That would be really weird especially if your file was on hard disk of your computer and you connected your phone as USB storage. May be same or another file was downloaded directly via phone from online source without realizing?
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Robert Singerling

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I connected the phone to the computer with a USB cable, opened Windows Explorer and dragged a Video file to my Desktop. When I checked under Data Usage it says Yahoo Mail used 1.74 GB in the background to sync. This is the first time I've connected it to the computer. What did I do wrong?
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Spence

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You know, it sounds like after you transferred the file to your phone, it then synchronized that file on your phone with yahoo. Check your yahoo acct sync settings.
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Robert Singerling

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Thanks. I checked the box for "Restrict background data"┬á ´╗┐Disable background data on mobile data network only. Wi-Fi will be used if available. Hopefully that will stop this from happening again
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Taylor Upshaw

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It doesn't sound like the data usage came from the transfer. I think what may have happened was the video file(s) was backing up with your yahoo account. I'm not a yahoo user so I'm unsure what their media systems are like, however I know that a Google account has options to backup your media. This could have been what happened
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BobTheElectrician

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