temporary stop service

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  • Updated 1 year ago
Hello! I am going to another country for a month from April 6 (leave Canada) to May 2(back to Canada) . Can I have a temporary stop the service for a month but keep the number? If yes, how can I do it? If no, then are there any other solutions for that?
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LuneMiroir

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Posted 1 year ago

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Mathieu, Mobile Master

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The only thing that Koodo offers for this is a seasonal hold that costs 15$ per month. You need to contact them via Facebook to be put on that.
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LuneMiroir

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thank you for the speedy reply! I will message them on fb! 
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Goran, Mobile Master

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Keep in mind that you will not be able to continue with your old plan if it's no longer offered by Koodo i.e. grandfathered. If you have a good grandfathered plan, make sure that you are willing to give it up with a current market an before going ahead with seasonal hold.
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David, Mobile Master

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Also confirm you can switch back before April 6. I believe the minimum period is one full month.
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Allan, Mobile Master

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As well it will be $15/month plus any applicable monthly tab charges and you must have been with Koodo for at least 90 days.
(Edited)
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LuneMiroir

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Thank you Goran, David, and Alian!