Technologically challenged non-Koodo smartphone user in need of data booster assistance!

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  • Updated 4 years ago
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I have purchased a data plan via the online prepaid self serve service, but find myself unable to make use of said data on my non-Koodo smartphone. I have tried resetting the network settings, but to no avail. Help!
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Keegan Soles

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Posted 4 years ago

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Jonathan I, Mobile Master

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Sounds like you need APN settings for the data to work. What phone do you have?
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Keegan Soles

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iPhone 4.
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Yannick

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Hi Keegan, you could try to reset the carrier settings. Can you try the steps indicated on this link: http://koo.do/1rcMCYp? Thank you!

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