Taxes doesnt reflect on transaction history

  • 1
  • Idea
  • Updated 3 years ago
  • Not Planned
Im a koodo prepaid customer, and I'm really worried that the taxes doesn't reflects on the transaction history on SS, it would be nice to know the exact charge to a credit card even dough its a simple calculation it will be nice and transparent that the taxes reflects on the amount that we pay.

Photo of Gio Romero

Gio Romero

  • 70 Points

Posted 3 years ago

  • 1
Photo of Melissa


  • 3,184 Points 3k badge 2x thumb
I think I get what you are saying but it does tell you when you set it up or make a one time payment what the total is with tax. So I really don't see a point. It's not much different than shopping anywhere or purchasing a service.
Photo of Jordan Stevens

Jordan Stevens

  • 2,202 Points 2k badge 2x thumb
Hi Gio!

Thanks for submitting your idea. Always good to hear what you'd like to see to make your experience better. 

The reason you won't see taxes displayed on your account history is that Prepaid works like a savings account. The transaction history is only showing the balance you are putting in and taking out of your account.

Best to save your receipts in this case. Thanks again!

This conversation is no longer open for comments or replies.