Take Debit

  • 8
  • Idea
  • Updated 3 years ago
  • Implemented
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: no longer relevant

There is a guy who delivers Chinese food on a bicycle in my neighbourhood that takes debit. If he can, you can. Get it together.
Photo of Rob Fournier

Rob Fournier

  • 160 Points 100 badge 2x thumb

Posted 5 years ago

  • 8
Photo of Ivan

Ivan, Mobile Master

  • 96,382 Points 50k badge 2x thumb
Koodo does accept debit payments as one of their pre-authorized payment options. Also, as far as I know, you're able to pay your bill through your bank.
Photo of mattjs

mattjs

  • 15,658 Points 10k badge 2x thumb
A bill payment via online backing isn't a debit payment though. Two completely different things. A debit payment is an instantaneous transaction via a bank card.

Koodo could accomplish this by allowing instant payments via the Interac Online service. Or they could accept payments at kiosks. TBH it's always baffled me that Koodo doesn't allow clients to pay their bills at a kiosk via debit, cash, etc.
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
I know Rogers Plus stores do because I've done that before. Would be a nice option.
Photo of Rob Fournier

Rob Fournier

  • 160 Points 100 badge 2x thumb
I can with 100% certainty that you Dufferin Mall location in Toronto does not accept debit.
Photo of mattjs

mattjs

  • 15,658 Points 10k badge 2x thumb
No koodo kiosks accepts debit, cash, or even bill payment via CC I believe...
Photo of Zaphod Beeblebrox

Zaphod Beeblebrox

  • 50,798 Points 50k badge 2x thumb
I'm pretty sure CCs are still valid. A kiosk Rep would be great to step in right about now.
Photo of Rob Fournier

Rob Fournier

  • 160 Points 100 badge 2x thumb
That is my point... I can't walk into Koodo and pay my bill with a debit card.
Photo of Myke

Myke

  • 45,090 Points 20k badge 2x thumb
You don't need to. You can easily do a bank payment and it's done. No need to leave your house to go out and make the payment. I don't really see a need to pay in person.
Photo of Ivan

Ivan, Mobile Master

  • 96,382 Points 50k badge 2x thumb
I apologize, you haven't specified that you were requesting debit bill payments at physical locations.
Photo of Rob Fournier

Rob Fournier

  • 160 Points 100 badge 2x thumb
What is wrong with you? Bank lines are painfully slow moving, almost every retail store in North American accepts debit,aside from Koodo of course and that is why I suggested this, and that is purpose of forum... suggestions.
If your logic was even remotely reasonable why would they or anyone have a retail store when they could just sell products online.
If you want to stay in your basement spending time addressing comments that were not directed at you, I suggest sticking to youtube or reddit. Better yet. go outside and get some sun.
Photo of Ivan

Ivan, Mobile Master

  • 96,382 Points 50k badge 2x thumb
He said no need to leave your house, which I take to mean that you can do it via your bank's online or telephone banking solutions.

Also, please try to remain respectful toward other forum members. Obviously this is a forum for people to voice their ideas, comments, concerns, and problems but not everyone will agree with you.

For example, many of us don't care that you can't pay by debit in store since we choose not to make a trip just for purposes of paying a bill. That doesn't mean that it's a bad option or that we speak for everyone.
Photo of Myke

Myke

  • 45,090 Points 20k badge 2x thumb
Online bank payments taken mere seconds to process. No wasted gas or any of that other annoying stuff.

My logic is reasonable. Yours isn't since you feel the need to come at me and insult me with no reason to. Koodo does not need debit tills. It would just create longer lines, something that is completely unnecessary. If you wish to be annoyed, that's entirely your choice, but leave the insults at the door.

Oh and for the record, I don't live in a basement. I live on the 7th floor of my apartment building with a big balcony door. I get plenty of sun. Maybe you should learn some respect though. It might do you some good so you don't come off looking like a complete tool.
Photo of mattjs

mattjs

  • 15,658 Points 10k badge 2x thumb
I'm with you on this, Rob. I pay via online banking and I would continue to do so regardless of if in kiosk payment was made available, but I think many people would enjoy the option. It's instant and it's always beneficial to have choice. Koodo already has the kiosks, imo it only makes sense to allow customers to use them to pay for the services koodo is selling. Rogers, Wind, Virgin, Bell and FIdo all seem to get this. This is another case of Koodo just not being competitive and offering the options that are standard fare (VVM, International Data packs, Carrier billing for app purchases, etc) on other carriers, imo of course.
Photo of Chris Petersens

Chris Petersens

  • 47,266 Points 20k badge 2x thumb
Wind charge you $2 for paying the bill in their shops. Maybe they don't want to tie up sales people who supposed to be selling. Debit payment on the koodo app would be the simplest.
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
My goodness. I can log into my bank from my phone, choose koodo, and pay. I'm with the who needs it crowd on this one. It's just another fee they'd pass on to us from interact.
Photo of mattjs

mattjs

  • 15,658 Points 10k badge 2x thumb
Koodo could choose to 'eat' the fee. If they passed it onto the consumer that would be by choice, they aren't forced to. Looking at the rate plans offered by Virgin and Fido, they're extremely similar to Koodo and both offer in kiosk payment. Somehow Fido and Virgin have managed to make it work, while offering similar rate plans with more payment options. Surely Koodo could as well, no? Or is the situation with Koodo different and they're somehow bound to offer less options then their competition can for some reason?
Photo of Myke

Myke

  • 45,090 Points 20k badge 2x thumb
And you're asking questions which we will never get answers for.
Photo of mattjs

mattjs

  • 15,658 Points 10k badge 2x thumb
They were rhetorical questions, I don't expect an answer lol
Photo of Xavier

Xavier

  • 7,610 Points 5k badge 2x thumb
If you have a debit account. Therefore, you might have a banking account.
Koodo will take your payment but instead you will need to set up pre-authorized payments from your debit banking account.

Easy as that. Thanking your payment in its due date without you bothering to call or go online to get things done.

So go to self serve,> Billing > Pre-authorized payments > and follow instructions!!!

Chances are!
Photo of Ron Craig

Ron Craig

  • 60 Points
Xavier..The problem I have with allowing some company to automatically remove funds from my account is that if, by some misfortune, I decide to leave and go elsewhere, they might and probably will, withdraw funds after I have left without my authorization. I have had this experience with RBC insurance before. I would much prefer to tell them myself when to withdraw funds from MY private account when I want them to do so. Any other way is just being Evian. (Naive)

This conversation is no longer open for comments or replies.