Tab large Customers not getting the same deals

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Why is it only tab small and medium get offered the 2 gigs for 60$. I have been with koodo since 2008 and on tab large i get 1 gig of data for 75$ a month,, I am not happy how koodo does not look at how long you have been a customer and how bills are always paid on time
Photo of Mellissa Campeau

Mellissa Campeau

  • 70 Points

Posted 4 years ago

  • 1
Photo of Ness

Ness

  • 2,700 Points 2k badge 2x thumb
The large tab plans have to be higher in order for the tab to be paid off in the 24 months.
But I agree they should at least double the data on those plans too and the 65 plan should start with at least 1 GB
Photo of Robert

Robert, Mobile Master

  • 103,858 Points 100k badge 2x thumb
Hello Melissa.

Tab L has been offered with some consequences attached to it. Those are the fact that you need to subscribe to Tab L plans. If you were not happy with those plans at the beginning, the choice was yours and only yours.
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
Go to Rogers/Bell/Telus then. They offer high subsidies in exchange for higher plans (with double data) and a better phone selection. Koodo now offers it too but in almost every circumstance I can think of, a customer paying more upfront on Koodo saves money vs getting a higher subsidy.
Photo of Rocky Balboa

Rocky Balboa

  • 20,414 Points 20k badge 2x thumb
Don't blame Koodo. Witht he Wireless code in effect Koodo was forced to revamp the tab systems. Koodo has designed it so no matter which plan or tab you choose from it's guarenteed you'll have it payed off in 2 years. Yes with large tab plans you're paying more monthly but getting a bigger substidy for the phone. On the other hand, if you pay more up front for the phone you'd get a cheaper plan and have a good portion of the phone already paid for. So it boils down to pay more monthly or pay more up fromt for the phone with a cheaper plan. So in all fairness I think Koodo gives you choice.
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
This is true. They might not have the same phone selection as Robellus but Koodo offers more flexibility in paying for the phones. Robellus all want $70 plans to get high subsidy on the phone (but they have data pools and additional lines can be added for a cheaper price so there's something to be said for families there)
(Edited)
Photo of Myke

Myke

  • 45,090 Points 20k badge 2x thumb
While Koodo may have been forced to revamp their plans, they could do A LOT better job in offering more for the higher priced plans.

Example:
Tab L Data $65, should have 2.5 GB of data, to match up with the CAN Data 2GB Unltd min $60.

Tab L $75 should have 4 GB of data, to match the current CAN Data 4 GB Unltd min $75.

Tab L $95 should have 7 GB of data simply because $95 is such a high price to only be offering 3 GB.

As much as I am against plans with large amounts of data, even I am starting to want Koodo to offer more.

Using the new CRTC regulations as an excuse to offer garbage, high priced plans is showing that Koodo is coming out of touch, compared to how it used to be.

If Koodo can't start offering better, COMPETITIVE plans, it won't matter what phones they offer. Customers will go to what they BELIEVE is the better deal, and the Tab L plans are NOT competitive by any means.
Photo of Myke

Myke

  • 45,090 Points 20k badge 2x thumb
Fido:
$85 includes:
Unlimited Messaging
Unlimited Airtime
Call Display/Voicemail
Canadian Long Ditance
1 Gb of data, $10/500 MB overage

Virgin:
$105 includes:
Unlimited Airtime
Canadian Long Distance
Unlimited Text Messaging
Call Display/Voicemail
3 GB of data, $15/GB overage

Koodo:
$95 includes
Unlimited Airtime
Canadian Long Distance
Unlimited Messaging
Call Display/Voicemail
3 GB of data, $10/500 MB of overage

All 3 of these plans(which are the most expensive for their respective carriers), are terrible when it comes to offering a decent amount of data. 1GB for $85? 3GB for $105?

The overage rates are terrible as well.

Koodo could EASILY pull ahead by simply offering 1-3 GB additional to the $95 plan. Doing this for the other data plans would also help them pull ahead as well.
Photo of Humberto Giambrone

Humberto Giambrone

  • 4,900 Points 4k badge 2x thumb
Like I said, you are confusing competitive and fair. The fact that the plans are similar means they are competitive with one another, granted they are similarly terrible.

I would never invest in them, but people who want to pay peanuts up front for very expensive iPhones will, at least some of them will, enough where they haven't ditched these plans yet. I don't understand these people, but consumers aren't as sophisticated as they should be when it comes to this stuff.

Again, it mainly comes down to the oligopoly environment in Ontario's cell industry.

Look at the promo plans they have in Quebec and Manitoba, where REAL competition exists. $55 for 5 gigs, unlimited minutes. Then add $5 for the medium tab or $10 for large.

Is that what you had in mind?
Photo of Myke

Myke

  • 45,090 Points 20k badge 2x thumb
I am not confusing them, because they both can be applied.

Even if the plans are "similar" and they are, essentially, "competitive" amongst each other, they are nowhere competitive & fair(and yes, it is entirely possible to have both happen).

And yes, the $55 plan should be offered across Canada, not just region specific. Koodo could easily do this, but they don't, for fairly obvious reasons.
Photo of Humberto Giambrone

Humberto Giambrone

  • 4,900 Points 4k badge 2x thumb
That's the point though, it's not about what's fair, or what you or I want, it's what they can get away with, and in Ontario, you can get away with being unfair because that's the environment that's set up here. I don't like it anymore than you do, but that's just the way it is until the competitive landscape changes in Ontario. It sucks, we all understand it, but we are all powerless to do much about it.
Photo of Myke

Myke

  • 45,090 Points 20k badge 2x thumb
Actually, we have the power to change it. It would need to be a unified effort, but having everyone cancel their cell service and NOT sign up with anyone else would result in a massive loss of profits, which would force the providers to look at how they do business.

Of course, I don't expect this happen, because too many people don't want to give up their cell phones, but that is the way to do it.

Only when businesses see a massive hit to their profit margin, are they willing to listen.
Photo of Some random Mobile Master

Some random Mobile Master, Mobile Master

  • 39,554 Points 20k badge 2x thumb
It's been beaten to death, but once again, separating the plan and the subsidy is the only real way to deal with this. Same plans for everyone, then your subsidy is split over 24 months. Add taxes, there ya have it, your monthly bill!
Photo of Some random Mobile Master

Some random Mobile Master, Mobile Master

  • 39,554 Points 20k badge 2x thumb
@Mark: It's not. The current Tab tiers are proof of that. Having plan and subsidy separate would allow everyone to have access to the same plans, since your subsidy will *always* be the same ($20.83/month for a $500 one like Myke demonstrated). The Tabs and their surcharges only makes matter even more cryptic for the end customer.

Separation would mean customer would choose, let's say, a $35 plan that he likes and would be advised that his monthly bill will be $35 (plan) + $20.83 (subsidy) + 911 + taxes. Simple!
Photo of Some random Mobile Master

Some random Mobile Master, Mobile Master

  • 39,554 Points 20k badge 2x thumb
@Myke: It's heartwarming to be called Topper again :P hehe
Photo of Myke

Myke

  • 45,090 Points 20k badge 2x thumb
Wait...you're Topper?
Photo of Some random Mobile Master

Some random Mobile Master, Mobile Master

  • 39,554 Points 20k badge 2x thumb
lol! you didn't know?? So you thought he just vanished...... :P
Photo of Myke

Myke

  • 45,090 Points 20k badge 2x thumb
I know it's 3 days late, but yes, I was wondering what happened to you.

This conversation is no longer open for comments or replies.