Tab balance, prepaid phone

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  • Question
  • Updated 7 months ago
  • (Edited)
I bought my phone outright. My account continues to show a $-56 Tab balance. This is very confusing. Why do I have a credit balance? Furthermore, I continue to by charged a tab cost on my monthly bills.
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MaureenS

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Posted 7 months ago

  • 1
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Goran, Mobile Master

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Do you have a previous tab you got within the past 2 years?
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MaureenS

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No, this is my first Koodo phone. Previously, I had a phone through Northwestel, and closed that account fully paid.
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MaureenS

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Is anybody out there?
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BobTheElectrician

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For individual account balance questions, best to send a private message via Facebook or Twitter. Just click on the logo at the bottom right of this page.

Nobody on this forum has access to your personal detail$.