Tab balance

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  • Updated 1 year ago
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Understanding my tab balance
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jackies

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Posted 1 year ago

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Mayumi, Mobile Master

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Log into self serve > click self serveb tab on top of the page> Drop down menu : Koodo tab
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jackies

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I tried that.I don't have those categories. I found under billing that my tab is $7 a month but that is all !
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Robert, Mobile Master

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That's weird. It should be here. Are you the account manager?

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jackies

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Mine self serve doesn't look like that. Not since the uodate and not even though it's English !
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jackies

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Oh..and it is my account.
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jackies

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Here's what my self serve looks like.

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Ranjan, Official Rep

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Jackie - are you trying this through the app on your phone? If so, try the suggestions above by logging into self serve from a web browser (either on your phone, tablet, or computer). Go to Koodo.com, click self serve at the top left, log in and then follow Mayumi's suggestion above. That should work.
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jackies

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Thank you Ranjan...I had no idea there was another "self-serve". I've always just used my app !
(Edited)

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