• 1
  • Question
  • Updated 1 year ago
  • Answered
my tab was put on my bill in full, i did not request that as I was trying to figure my options for an upgrde in September. How do you revese the tab on my damn bill its a very large bill and never wanted my tab to be paid off at once. hence the tab 
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Lamine Benrabah

  • 70 Points
  • very concerned

Posted 2 years ago

  • 1
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Robert, Mobile Master

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Hello Lamine

The only way I think to resolve this issue is calling koodo. Dial *611 from your phone!
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Steph Anie

  • 60 Points
I have the same problem but if you call the 611 number they will charge you $10 to change anything. I use to really like Koodo and now I'm not sure if they are going to charge for small things
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David, Mobile Master

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Actually, they only charge for things you could do by yourself in self-serve. Anything you can't do in Self-serve, such as a billing issue, is dealt with at no charge. Feel free to call in to ask about having your TAB adjusted.