Tab

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  • Question
  • Updated 4 years ago
  • Answered
I have "the works" plan and have been paying it for 2 years. Is the tab not supposed to be $0 balance after two years on the same koodo plan?
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Carla Jewell

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Posted 4 years ago

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Daniel Gunn

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Hi Carla,

When it comes to your tab balance it only gets cleared after two years if you have to have signed up with Koodo after December of 2013, if it was before that you don't qualify for the 2 year tab guarantee. If you have signed up after that and your tab may not have cleared by now, but you do have the option of paying it off as well so you won't have to wait two years.

Hope that helps answer your question :)
(Edited)
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Mayumi, Mobile Master

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If you signed up with Koodo or upgraded your phone after July 14th 2013, you are on the new Tab system( 15%) and the 2 year (24 month) tab guarantee :)
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Daniel Gunn

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Oh that's right. I couldn't remember the exact date! I remember it was mandatory for cell phone carriers to have two year contracts by December 2013. Silly me. :)
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Mayumi, Mobile Master

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Haha, I remembered the date because it was around my son's BD( and he wanted a new phone...) ;)
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Daniel Gunn

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Well that was a good time to get a phone, don't have to deal with 3 year contracts or having the tab be 5 years or longer being paid off anymore :)

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