Tab

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  • Question
  • Updated 3 years ago
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Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: positive tab mention

i was told that what ever i had left over on my tab can be moved to a new tab when i get a phone but now they cant do it cus i need an upgrade and they cut my phone
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Christine Wiens

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Posted 3 years ago

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Chad Burr, Mobile Master

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If you have a positive tab balance you can use that towards a new phone.

Is that what you mean?
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Christine Wiens

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chad burr
i dont have service right now i did pay some to get it back i guess i didnt work
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Chad Burr, Mobile Master

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Okay you! To call customer service and make a payment arrangement to get your service restored
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Christine Wiens

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we have but they didnt do anything we asked
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Dennis, Mobile Master

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Did you lose service for late/non-payment?

If so you need to call Koodo on a friend's phone or a land line and reactivate your service
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Christine Wiens

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we made aarangement with them for paying the bill and i was wrong i have 75 on my tab
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Dennis, Mobile Master

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Ex. If you had -$60 remaining on your tab and you sign up for a new $360 tab for a $400 phone

Scenario 1. You pay off your tab $60 + you pay $40 up front for the phone and $360 goes on the tab. So that's $100 out of pocket and $360 on tab

Scenario 2. You dont pay off your tab. You re-up your tab to $360. You pay $400-300 = $100 for the phone. So that's $100 out of pocket and $360 on tab.

Conclusion:
The math works the same if you pay out the tab and upgrade or you move over your left over tab and get a new tab.
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Chad Burr, Mobile Master

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And how did you pay that bill?
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Chad Burr, Mobile Master

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What method of payment did you use? Credit card, bank?
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Christine Wiens

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bank than two days ago i put 60
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Chad Burr, Mobile Master

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Bank payments can take 3-5 days to post

Call Koodo and report the payments
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Chad Burr, Mobile Master

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So? Did to u call today? What happened?

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