System problems registering my credit card

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  • Updated 3 years ago
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Hi, I want to make my pay with my credit card but I can't , the system is telling me, that it has a problem registering my credit card, could you please help me?
Photo of Almendra Citlali Olmos Beltran

Posted 4 years ago

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Sophia, Mobile Master

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Your address has to match exactly, Almendra. But if that is the case and if you are still having problems, call *611 and they'll add it for you :)
Hello, I try but they told that because my credit card is from mexico I need to do something special in the ABS Administration, Could you please give the details?. Thank you so much
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Du

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Had the same issue...unfortunately I had to call in to get it fixed, definitely something Koodo should look into to make it simplier
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Cameron Jones

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Only Canadian credit cards are accepted. Non-Canadian credit cards need to be registered. So what to do? You call in and ask them to register your credit card, they'll have to verify it or something and get back to you to let you know if you can use it or not. In meantime, you can pay through online banking or buy a prepaid credit card to pay your bill....you don't want to fall in arrears:)
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Du

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If only Koodo can take Paypal....
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Cameron Jones

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They'd be the first wireless company to do so! But hey, there's visa debit as well so it's not too bad!
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Danielle Tremblay

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Cameron, I've tried with VISA (not Vanilla) prepaid and it's not accepting it.

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