I am trying to set up my blackberry bold. I went to a Koodo store and was told I could just put my sim card in it. I can send texts and make calls but cannot connect to the internet. Do you know what is going on? I have a data plan, do I need a blackberry one?
It should, yes. After the switch is made, wait a few minutes and then take out your battery and SIM card for about 60 seconds to reset the phone/services. Pop them back in and test it out to make sure.
If you still have issues, I would call tech support to find out the problem.