Switching from telus

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  • Updated 5 years ago
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my contract ends with telus the 2nd of march but i dont think i can get to a dealer then, but i want to keep my number when i switch to Koodo, what can i do?
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redhaze11

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Posted 5 years ago

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Timo Tuokkola, Mobile Master

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You can always order through the webstore, it should give you an option to port your number over through there.
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redhaze11

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my only problem is in order for it to be switched i need to transfer from an active account and if my contract runs up on the 2nd of march and they transfer the number to koodo that day technically im ending my contract early and wont i be charged cancelation fees?
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Timo Tuokkola, Mobile Master

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Have you asked telus to cancel your account as soon as the contract is up? Usually companies will simply switch you to a month to month plan once you have fulfilled your contract.
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redhaze11

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true i could do this yes thanks
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Darko Angelovski

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First you have to tell telus 90 days from the contract is finished than you pay off any thing you own to telus then you switch.

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