Archived and Closed
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We're currently on the old plans (May 2014), where we have two lines on the $39 (300 MB data, 200 mins), and one line on the $29 (0 data, 100 mins).
I'd like to switch to the current plans (I live in Alberta, I believe they're available in my region), where I'd go from
Old --> New
$39 --> $38
300 MB --> 500 MB
200 mins --> 500 mins
6 pm --> 5 pm
$29 --> $28
100 mins --> 200 mins
6pm --> 5 pm
As you can see, the plans are a dollar cheaper, but include a lot more stuff.
Unfortunately, I can't seem to switch to these plans on self-serve.
So my questions to the community are, as an existing customer:
1) Am I eligible to switch to these plans at all? Seeing as how they're not an option for me on Self-Serve, would I be wasting my time going to a Koodo kiosk and switching it there?
2) Is the 10% BYOP program still around? Saving $10 would be nice, but I can't find it anywhere on the site. How about the switch plans 'once-a-year-for-free' deal?
Thanks everyone. Happy Monday.