Switching providers & keeping number

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  • Updated 3 years ago
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I'm planning to leave Koodo to swtich to another mobile provider. If I deactivate my service with Koodo, does this also deactivate my mobile number? I wanted to keep it when I switch to a different provider.
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Marjorie Pineda

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Posted 3 years ago

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Chad Burr, Mobile Master

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You need to keep your koodo service active and let your new carrier port the number over, this will cancel your current service with koodo. If you cancel before you port, you'll loose your number

Why are you leaving El Tabador?
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Cancelling your service with Koodo will certainly lead to loosing the number. Porting is the only way to carry it over to the new provider.

If you get bored...here's the CRTC page:


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