Switching plans do I lose credits?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Currently I have a $45 plan with 1 gb of data. I am receiving a $10 credit for one year for switching from prepaid to post paid. Also until the end of the year I am receiving 1 bonus gb of data (this was sent as a text message offer). I am interested in switching to the $50 plan currently offered with a bonus gb of data for a total of 2 gb. Will I now receive 3 gb of data until my other 1 gb bonus runs out at the end of the year? Will I loose the $10 credit a month if I switch plans?

Thanks in advance!
Photo of Graham

Graham

  • 124 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 187,758 Points 100k badge 2x thumb
The details for the $10 credit looks like this
Switch to a monthly Postpaid plan and get $120 in bill credits.1 Plus, we'll even carry over your prepaid balance.2 Offer valid if you switch to monthly postpaid plan $40 and above. Offer expires June 30th, 2016.    1. Only the recipient of this email will be eligible for the offer. A $10/month bill credit will be applied over 12 months. The credit will only be applied if you keep the same phone number during the switch to a monthly Postpaid plan. Your first bill credit will be applied to your account within 14 days. 

So based on that I think you are fine with your $10 credits.

Regarding the 1GB text message offer, what did the text message say exactly?
Photo of Graham

Graham

  • 124 Points 100 badge 2x thumb
Reply YES to receive 1 GB of data free for 6 months

Here's a thread about it on RFD

http://forums.redflagdeals.com/koodo-1gb-free-data-6-months-2011247/
(Edited)
Photo of Dennis

Dennis, Mobile Master

  • 187,616 Points 100k badge 2x thumb
I think you should be able to keep that even if yo uchange your plan.  I would complain if you lost that
Photo of Graham

Graham

  • 124 Points 100 badge 2x thumb
OK Thank You!