Switching from PM and have some questions

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  • Updated 4 months ago
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So I am going to be taking the offer to PM customers to switch to Koodo.  I have a dormant/old Koodo account from this past November.  Quick version of why.  I was planning a move to Alberta and going with a new number I thought I might as well get a new phone so I was going to switch to Koodo from PM.  Set the account up during the shipping of the phone plans fell through.  So I paid off the Tab on phone and stayed with PM.  Now there is an offer for PM customers to switch to PM.  So I am wondering if I can just activate this new plan offer on that account as I have done the credit check and don't see the need for another one.  The issue is I am hoping to get the referral credit that was sent to me as well but not sure if I can because I had an old account.  Can someone let me know what my options are?
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Shawn C

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Posted 4 months ago

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Goran, Mobile Master

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Youre setting up a new line so it's fine if it's going to an existing account.
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Shawn C

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So I can use the referral link as well?  When I am picking the plan and try to log in it  tells me an error occurred while logging in.  So I think the account is closed even though I can login and view past bills but won't let me add a line
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Bernard, Official Rep

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Indeed your old account was deactivated. Nov 30th. For 90 days people still have access to their account online.