Switching from an Android to an iPhone? and also have questions re Italy Sim cards.

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I never got around to getting the update for our Moto G 5.0.2. I am thinking of updating the phone and taking advantage of the Koodoo offer on an iPhone 5. Will it be easy to transfer all the files? My partner and I have been sharing the one cell phone but would likely keep the old phone and get some sort of family package. Can this work with an Android and an iPhone? Definitely need a 4G phone to take advantage of a visitor's Sim card in Italy next month. Has anyone with a 4G phone needed to provide apn settings when getting a Sim card in Italy? I am not that techno savvy and find it challenging to get info I can clearly understand. Anyone?
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Westwords

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Posted 2 years ago

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Tiz

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When I am in Italy I get a SIM Card from TIM. I feel good with TIM, they always have lots of good offers and the service costs a fraction of what you pay to the greedy North American providers. I do not know where you are going in Italy but every airport offers the possibility to buy a SIM card. Just explain the agent what you want to do with your phone and they will suggest you what plan to go for. Most Italian are into the "pay as you go" approach and most gave up the land line in favor of the cellphone service because the service is fantastic and the price is comparable. I never needed to adjust the APN.
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Westwords

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Thanks, Tiz. Once the new Sim card is in, will all my files and contacts remain on the phone?
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Tiz

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File and contacts saved on the phone will remain on the phone. If you have contacts saved on the SIM Card, you have to transfer those contacts to the phone.
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Mathieu, Mobile Master

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Hello Westwords,

Apple came out with a Move to iOS app. This lets you transfer all your content over from your current android phone towards your new iPhone. 

Now to be able to use any of your phones in Italy, you are going to need to get the phones unlocked. If you don't, you will not be able to use the phones with a carrier in Italy. You can get Koodo to unlock the phone for you, or you can get a third party vendor to do it. 
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Tiz

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Not only in Italy but all over the world and, for what it matters, also in Canada it is necessary to unlock the phone if you want to change wireless provider. Is it necessary to repeat it all the times?
When I wanted to get Koodo to unlock my phone, a Samsung S 3, it was a disaster. Koodo charged me $ 35, sent me an unlocking code and instructions, and......it did not work. When I returned to Canada from Europe I spent 45 minutes on the home phone with a Koodo agent to go through the process of unlocking my phone. But it was late.
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David, Mobile Master

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No. Once unlocked by a certified company (Koodo) the phone should remain unlocked. Some unscrupulous companies will claim to unlock an iPhone, but it is re-locked upon updating the software.

If you buy an iPhone from Apple directly, without buying a plan at the same time, it should be unlocked. Ask at the time of purchase to be sure.
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Daniel, Employee

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Hi West! Can you tell us if these answers were helpful? Thanks for letting us know :)

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