switched to $73 plan lost 10% byod discount... why?

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  • Updated 3 years ago
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I switched to the $73 plan from the $70 ALBERTA plan to get the extra 1 gb of data and the guy on the phone who did the switch (robert) said I no longer have my 10% byod discount...

I have checked the information about the plan on the koodo store on my phones browser and there is no mention of this.

I would like to get my discount back if possible and keep the plan.
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Brandon Atkinson

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Posted 3 years ago

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Chad Burr, Mobile Master

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The new plans have the discount built in already so you loose the additional discount.
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Brandon Atkinson

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Koodo should add that to their page then especially for mobile users as there is no mention of this.
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David, Mobile Master

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Most businesses describe the services they offer, not the services they don't offer. Koodo describes the plans they offer on their website.
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Ivan, Mobile Master

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It's a service they did offer, so it should be highlighted that it's no longer applicable, at least for a while.
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Mariana Martella

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I have been claiming for the same issue for several days...and...nothing yet...

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