Switched from PM 12GB/90 to 4GB/40 but now there's a new promo

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  • Updated 3 months ago
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I switched from the public mobile 12GB/90 dollar plan to the 4GB/40 dollar plan but now there's a 5GB/40 dollar promo available. I want to get the 5GB added to my plan. I'm within the 15 days of cancellation as well but would simply preferred to have this plan changed. How would I be able to go about to get this done?
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Kory Phan

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  • Frustrated

Posted 3 months ago

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Dennis, Mobile Master

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Where do you see this promo?  Were you offered this promo directly?
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Kory Phan

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I saw the promo on redflagdeals, with over 160 pages of discussion and counting.

https://forums.redflagdeals.com/koodo-targeted-public-mobile-12-120-koodo-5gb-40-no-referrals-217360...

In addition, some reading on this forum shows that other people have received the 1gb after calling in.

https://community.koodomobile.com/koodo/topics/shock-free-data-hqnhhvt6x01qf

As I was offered the 40dollar 4gb for account switching I would have received the additional 1GB offer as well.
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Goran, Mobile Master

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By all means contact Koodo as below and you shouldn't have any issues.
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Dinh, Mobile Master

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The $40 4/5GB was also targeted.  If you are not on the "list", it would be tough. Without proper evidence, I would be also cautious with the report in the forum. Anyone can make claim here.
(Edited)
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Goran, Mobile Master

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You can send a private message to Koodo via Facebook Messenger or DM via Twitter explaining the situation and see if they will add it ft you.
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canucks4life

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Best to give customer service a call should try change plan $40/5GB but if they can't will give 1GB bonus data which was my case.
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Kory Phan

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Was there anything in particular you asked for, or just said that there's the 5gb now and you'd like that added to your account?

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