Switch main line number to your 2nd line number

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  • Updated 10 months ago
Is it possible to switch my main line number to my second line number? Last June 30, I have upgraded my phone to iphone 6s and I ported my other 2 lines to koodo both have tabs as I got 2 new phones, iphone SE & LG4. My main line number is 587-999.1291 and I would like my main line number to 403.605.4911 instead. Thank you.
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Deo

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Posted 10 months ago

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Paul Deschamps, Mobile Master

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Hi Deo, you can switch the SIM cards from phone to phone however you'll have to take the plan that comes with that number as well you can't separate plans and numbers like that.

You can change the plan to an in market plan after you switch as well and lose the plan the number you want has, that's an option after you switch
(Edited)
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Deo

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Thanks Paul. 
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Dennis, Mobile Master

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What is your reason for wanting to switch your lines?
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Ivan, Mobile Master

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To apply this sort of change, an employee will need to verify your account information. Please contact Koodo privately via Facebook or Twitter (click or tap on the icon at the bottom-right of this page).
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Paul Deschamps, Mobile Master

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Sorry am I missing somthing Ivan what change will need to contact Koodo?
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Ivan, Mobile Master

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To change what line is the primary line on his account.
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Deo

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Thanks Ivan. Yes that is right