Hello all, I have an iphone4 (old I know) and would to switch it to an iphone5c, the phone is unlocked but its from virgin mobile. Is this possible? will I lose all my contacts, pictures, info? or my monthly plan that I currently have with koodo? thanks in advance
Back up your phone using iTunes on a computer, or iCloud from Apple. Move the SIM card from the old phone to the new. Restore your old phone contents from iTunes or iCloud, and away you go. If you use Google services, you can backup your contacts, etc there as well, but the Apple method restore everything.
If the SIM sizes differ, you can pick up a new SIM and in self-serve use the Update Phone section to enter the new SIM card number. This will make your Koodo Account accessible through the new SIM.